Shipping Policy


Stress-Free Shipping

At Primal Wine, we like to be transparent about everything we do. When it comes to buying products online, shipping is the most important aspect, and that’s why we take great care in shipping and handling your order using only 100% recycled packaging material.

We don't ship to AL, IL, KY, DE, LA, MI, MS, ND, NH, OK, UT, RI, VA.

Primal Wine delivery requirements


Shipping Rates and Options

An important premise: wine bottles are heavy – about 3 pounds each – and shipping is expensive!

Primal Wine is not backed by venture capital money – we proudly are a mom and pop independent online store – and we must charge shipping on all orders, otherwise, we wouldn’t be in business.

However, we try our best to offer you very competitive shipping rates:

Primal Wine UPS shipping rates


Return Policy

If you are not satisfied with your purchase, please contact us at (323) 346-7175 or via e-mail at hello@primalwine.com between 9 am and 5 pm Pacific Standard Time, Monday through Sunday, we would like to understand and try to solve your concerns.

We may make arrangements for a return and refund if appropriate, and only after we receive unopened products back to our warehouse.

 

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