At Primal Wine we like to be transparent about everything we do. When it comes to buying products online, shipping is the most important aspect, and that’s why we take great care in shipping and handling your order using only 100% recycled packaging material.
If a package gets returned to us after three failed delivery attempts, we can only re-ship the wine upon payment of a re-shipping fee. Shipping wine is extremely expensive, we are sorry about this, but we have no other choice. Please make sure there's always someone at the address you enter as your shipping address.
UPS and other carriers we might occasionally use can only deliver wine to customers who are 21 years or older.
UPS and FedEx declared that in order to protect their workers and customers, they no longer require a signature on delivery. This does not mean they will drop a wine box at your door. UPS delivery workers will make sure the person receiving the wine is 21 years or older, and will ask for his/her name - only then do they deliver the package.
An important premise: wine bottles are heavy – about 3 pounds each – and shipping is expensive! Primal Wine is not backed by venture capital money – we proudly are a mom and pop independent online store – and we must charge shipping on all orders, otherwise we wouldn’t be in business. However, we try our best to offer you very competitive shipping rates.
If you are not satisfied with your purchase, please contact us at (424) 414-2040 or via e-mail at firstname.lastname@example.org between 9 am and 5 pm Pacific Standard Time, Monday through Sunday, we would like to understand and try to solve your concerns.
We may make arrangements for a return and refund if appropriate, and only after we receive unopened products back to our warehouse.
Natural winemaking has become a movement akin to a revolution, a nemesis to the industrialization and homogenization of wine in the past three decades. Natural wine producers are at the forefront of this movement, rejecting industrial winemaking techniques and the excessive use of pesticides, fungicides, herbicides or fertilizers in the vineyard. Perhaps even more importantly, natural wine should be seen as an agricultural product where farming is and essential part. Farming conditions, labor rights, sustainability, and ethical practises across the supply chain are now at the center of the discourse on natural wine.
🍇 Natural wine is made with organically or biodynamically-farmed grapes – even though in some cases they are not certified.
👩🌾 Natural wine is made implementing ethical labor practices that respect each and everyone involved in the process.
🦠 Natural wine is made with minimal intervention in the cellar during the winemaking process. Natural wine is made with natural yeast; no industrial yeast is added to add a particular flavor to the wine.
👨🔬 Most of our wines have no added sulfites. When producers do add sulfites they do so in minimal quantities (20-25 mg/l), which don't affect the taste of the wine.
🌿 Natural wines are often bottled unfined and unfiltered and as a result, sediment collects at the bottom of the bottle. Unfined natural wine is vegan-friendly.
🍷 Natural wine is probably the most fascinating wine on the market. It can be wild and funky but it always shows a strong personality. Discovering natural wines is made even more exciting by the fact that each vintage is different and has a different flavor. The non-interventionist, hands-off winemaking approach, along with organic and biodynamic best practices in the vineyards, gives wines of unique character.