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Primal Natural Wine Club Plus

TAXES INCLUDED

$95 – $365

What is the difference between Primal Wine Club and Primal Wine Club Plus?

The average retail cost of bottles included in Primal Wine Club Plus is higher. It is in the $32-45 range, with an average of at least $37. This justifies the higher price of the club. Furthermore, whenever we get extremely exclusive drops, such as for example Anders Frederik Steen – we get 2-3 cases per year – Wine Club Plus members will get first dibs for add-ons.

Natural wine icon identifying wine made naturally from organic or biodynamic grapes Organic wine icon identifying organic wine or wine made from organically farmed grapes Biodynamic wine icon identifying wine made from grapes farmed biodynamically Low-sulfites icon identifying wine with lower sulfites content or no additional sulfites Vegan wine icon identifying wine made without using animal based fining agents

Choose type, quantity, and frequency

Mixed WineMixed Wine
Red WineRed Wine
3 Bottles3 Bottles
6 Bottles6 Bottles
12 Bottles12 Bottles
$95

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Product Description

Frequently Asked Questions

What is the difference between Primal Wine Club and Primal Wine Club Plus?

The average retail cost of bottles included in Primal Wine Club Plus is higher. It is in the $30-45 range, with an average of at least $37. Furthermore, whenever we get extremely exclusive drops, such as for example Anders Frederik Steen – we get 2-3 cases per year – Wine Club Plus members will get first dibs for add-ons.

What are the perks of becoming a member?

Free shipping on any additional bottle of wine purchased from our a la carte bottle shop (please contact us to arrange this), first dibs on our newest and most coveted arrivals, as mentioned.

What do I get?

With each shipment, you will receive a customized selection of natural wines from different producers. All the natural wines you get are also available for purchase on our bottle shop so you can check each wine's characteristics and read about the producer. We also include wine and producer profiles with tasting notes and a recipe in each box.

When do I get charged?

You will be charged when you sign up and then you will be charged every month, on the same day you signed up. For example, if you sign up on May 4, you will get charged for your second shipment on June 4, and so forth.

When will my order ship?

For new and existing subscribers, we ship on the 15th of each month for all orders placed between the 1st and the 15th of the month; we ship on the 30th of each month for all orders placed between the 15th and the 30th of the month. We are open to custom scheduling your shipment, please do get in touch should you wish to do so!

Do I have to be at home to receive the wine?

Yes, it is mandated by law that someone 21 years or older must be at the delivery address and receive the wine. Carriers will not drop a package full of wine at your doorstep and leave, someone must be present. This is very important, and it is mandated by the law.

Can I cancel anytime?

Yes, absolutely. You can cancel anytime with no penalty through your personal subscription manager. Please make sure you create an account upon completing the purchase, you will be able to log in and manage your subscription as well as all other orders, should you also buy wine a la carte. You can always contact us at hello@primalwine.com.


Grapes for Natural Wine in Winemaker's Hands, Primal Wine Club - primalwine.com

 

Shipping & Returns

Shipping Policy


Stress-Free Shipping

At Primal Wine, we like to be transparent about everything we do. When it comes to buying products online, shipping is the most important aspect, and that’s why we take great care in shipping and handling your order using only 100% recycled packaging material.

Important Compliance Requirements

FedEx and other carriers we might occasionally use can only deliver wine to customers who are 21 years or older. Someone must be at the address to receive the package, carriers don't just drop a package and leave. They must ensure the person receiving the wine is 21 or older.

Re-shipping a Package

If a package gets returned to us after three failed delivery attempts, we can only re-ship the wine upon payment of a re-shipping fee to be determined based on shipping address and number of bottles. Shipping wine is extremely expensive, we are sorry about this, but we have no other choice. Please make sure there's always someone at the address you enter as your shipping address.

If you'd like to receive a refund for a package that was returned to us after FedEx made three delivery attempts, we can do that but we must keep a $20 refund fee; FedEx charges us a lot of money for returns, unfortunately, I can't stress this enough.

Re-routing a Package

If you'd like to re-route a package after it's been shipped, we can do so upon payment of a $25 re-routing fee. We cannot re-route a package across state borders. For any change of address, please contact us as soon as possible, ideally within 1-2 days from placing the order or we cannot guarantee we'll be able to reroute or change your order's shipping address.

Canceling an Order

If you'd like to cancel an order after it's been shipped, we can do so upon payment of a small cancelling fee – the amount depends on how big the order is. Carriers charge us a lot of money to recall a package en-route.

Heat damage

WE ARE NOT RESPONSIBLE FOR HEAT-RELATED ISSUES. WE OFFER ICE-PACKS AS ONE OF OUR SHIPPING OPTIONS. PLEASE SELECT THAT OPTION SHOULD YOU THINK THAT THERE COULD BE HEAT-RELATED ISSUES.

Placed an order. What next?

1. You will receive an order confirmation email with your order summary.*

2. As soon as your order ships from the warehouse, usually within 2-3 business days, this applies to all shipping rates, you will receive a shipping confirmation email with your tracking information.

3. Please track your package using the tracking service.

4. The carrier will attempt delivery a maximum of 3 times. After 3 delivery attempts, your package will be sent back to our warehouse.**

*Please ensure your email address is correct, otherwise, you will not receive the order and shipping confirmation emails.

**If delivery is attempted 3 times with no success or if you fail to retrieve your package at the carrier depot by the stated deadline, the shipping fee will not be refunded to the customer.

Returns Policy

If you are not satisfied with your purchase, please contact us at (424) 414-2040 or via e-mail at hello@primalwine.com between 9 am and 5 pm Pacific Standard Time, Monday through Sunday, we would like to understand and try to solve your concerns. We can offer refunds only as store credit.