Prepaid Yearly Club

SHIPPING & TAXES INCLUDED

$1,020 – $3,540

Checkout using your email address

MIXED: still red, still or sparkling white/orange or rosé.
RED: mostly still red, occasionally red sparkling.
WHITE: mostly still white/orange, with some sparkling.

Natural wine icon identifying wine made naturally from organic or biodynamic grapes Organic wine icon identifying organic wine or wine made from organically farmed grapes Biodynamic wine icon identifying wine made from grapes farmed biodynamically Low-sulfites icon identifying wine with lower sulfites content or no additional sulfites Vegan wine icon identifying wine made without using animal based fining agents

MixedMixed
RedRed
WhiteWhite
3 Pack3 Pack
6 Pack6 Pack
12 Pack12 Pack
Every MonthEvery Month
$1,020

BROWSE ALL: Primal Wine Selection

Product Description

Frequently Asked Questions

What do I get?

With each shipment, you will receive a customized selection of natural wines from different producers. All the natural wines you get are also available for purchase on our bottle shop so you can check each wine's characteristics and read about the producer. All our wines are natural wines made by top-notch natural wine producers from all around the world.

When do I get charged?

You will be charged the full amount when you sign up, this is a prepaid product.

When will my order ship?

We ship on a rolling basis not on specific days of the week, and we will try our best to ship your order will ship the first business day after you sign up.

Do I have to be at home to receive the wine?

Yes, it is mandated by law that someone 21 years or older must be at the delivery address and receive the wine. Carriers will not drop a package full of wine at your doorstep and leave, someone must be present. This is very important, and it is mandated by the law.

 

Shipping & Returns

Shipping Policy


Stress-Free Shipping

At Primal Wine, we like to be transparent about everything we do. When it comes to buying products online, shipping is the most important aspect, and that’s why we take great care in shipping and handling your order using only 100% recycled packaging material.

Important Compliance Requirements

FedEx and other carriers we might occasionally use can only deliver wine to customers who are 21 years or older. Someone must be at the address to receive the package, carriers don't just drop a package and leave. They must ensure the person receiving the wine is 21 or older.

Re-shipping a Package

If a package gets returned to us after three failed delivery attempts, we can only re-ship the wine upon payment of a re-shipping fee to be determined based on shipping address and number of bottles. Shipping wine is extremely expensive, we are sorry about this, but we have no other choice. Please make sure there's always someone at the address you enter as your shipping address.

If you'd like to receive a refund for a package that was returned to us after FedEx made three delivery attempts, we can do that but we must keep a $20 refund fee; FedEx charges us a lot of money for returns, unfortunately, I can't stress this enough.

Re-routing a Package

If you'd like to re-route a package after it's been shipped, we can do so upon payment of a $25 re-routing fee. We cannot re-route a package across state borders. For any change of address, please contact us as soon as possible, ideally within 1-2 days from placing the order or we cannot guarantee we'll be able to reroute or change your order's shipping address.

Canceling an Order

If you'd like to cancel an order after it's been shipped, we can do so upon payment of a small cancelling fee – the amount depends on how big the order is. Carriers charge us a lot of money to recall a package en-route.

Heat damage

WE ARE NOT RESPONSIBLE FOR HEAT-RELATED ISSUES. WE OFFER ICE-PACKS AS ONE OF OUR SHIPPING OPTIONS. PLEASE SELECT THAT OPTION SHOULD YOU THINK THAT THERE COULD BE HEAT-RELATED ISSUES.

Placed an order. What next?

1. You will receive an order confirmation email with your order summary.*

2. As soon as your order ships from the warehouse, usually within 2-3 business days, this applies to all shipping rates, you will receive a shipping confirmation email with your tracking information.

3. Please track your package using the tracking service.

4. The carrier will attempt delivery a maximum of 3 times. After 3 delivery attempts, your package will be sent back to our warehouse.**

*Please ensure your email address is correct, otherwise, you will not receive the order and shipping confirmation emails.

**If delivery is attempted 3 times with no success or if you fail to retrieve your package at the carrier depot by the stated deadline, the shipping fee will not be refunded to the customer.

Returns Policy

If you are not satisfied with your purchase, please contact us at (424) 414-2040 or via e-mail at hello@primalwine.com between 9 am and 5 pm Pacific Standard Time, Monday through Sunday, we would like to understand and try to solve your concerns. We can offer refunds only as store credit.